osb99 Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires:

• "osb99", "we", "us", "our" refers to the osb99 platform and its operators.
• "You", "your", "player", "user", "member" refers to any individual who registers for and uses the osb99 platform.
• "Platform", "website", "service" refers to the osb99 online betting and gaming platform accessible at https://osb99.cam and any associated mobile applications or software.
• "Account" refers to the personal account you create on osb99 to access our services.
• "Wager", "bet", "stake" refers to any amount of money placed on a sporting event, casino game, slot machine, or any other betting market offered on the platform.
• "Balance", "funds", "bankroll" refers to the total amount of money credited to your account, including deposits, winnings, and bonuses.
• "KYC" refers to Know Your Customer verification procedures required to confirm your identity and comply with anti-money laundering regulations.
• "IDR", "Rp", "Rupiah" refers to Indonesian Rupiah, the primary currency used on the osb99 platform.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To use osb99, you must meet the following eligibility criteria:

• You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia or a jurisdiction where online gambling is legally permitted.
• You must not be located in a jurisdiction where access to online gambling is prohibited by law.
• You must not be self-excluded from gambling activities or listed on any gambling exclusion database.

2.2 Account Registration

When registering an account with osb99, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and complete.
• Register only one account per person. Multiple accounts are strictly prohibited and will result in closure of all accounts and forfeiture of funds.
• Keep your username, password, and account details confidential and not share them with third parties.
• Notify osb99 immediately of any unauthorized use of your account or security breach.

2.3 Account Suspension and Termination

osb99 reserves the right to suspend or terminate your account at any time, with or without notice, for any reason including but not limited to:

• Violation of these Terms & Conditions or any applicable laws.
• Fraudulent activity, including use of stolen payment methods or identity theft.
• Operating multiple accounts or allowing others to use your account.
• Engaging in collusion, cheating, or any form of advantage play deemed unfair.
• Abusive or threatening behavior toward osb99 staff or other players.
• Failure to complete KYC verification within a reasonable timeframe.

Upon termination, any remaining balance may be forfeited if the closure is due to terms violations. If termination is initiated by osb99 without cause, your remaining balance will be returned to you after deducting any applicable fees.

3. Account Security and Verification

3.1 KYC Verification

To comply with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, osb99 requires all players to complete Know Your Customer (KYC) verification. This process involves:

• Identity Verification: Upload a clear, legible copy of your government-issued photo ID (Indonesian KTP, passport, or driver's license). The document must be valid and show your full name, date of birth, and photograph.
• Address Verification: Provide a recent utility bill (electricity, water, internet), bank statement, or government correspondence dated within the last 3 months showing your current residential address.
• Selfie Verification: Submit a clear photograph of yourself holding your ID next to your face. Both your face and the ID details must be clearly visible.

KYC verification is mandatory before your first withdrawal. osb99 may also request additional documentation at any time to verify the source of funds or investigate suspicious activity. Failure to provide requested documents within 30 days may result in account suspension.

3.2 Account Security Responsibilities

You are solely responsible for maintaining the security of your account credentials. osb99 will never ask you to disclose your password via email, phone, or any other communication channel. Be vigilant against phishing attempts and always verify you are accessing the official osb99 website (https://osb99.cam). Enable two-factor authentication (2FA) in your account settings for enhanced security.

4. Deposits and Withdrawals

4.1 Deposits

osb99 accepts deposits via the following methods:

• Bank Transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and other major Indonesian banks.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Minimum deposit amounts vary by payment method (typically Rp 20,000 for e-wallets and Rp 50,000 for bank transfers).
• Deposits are processed instantly in most cases. If your deposit does not appear within 15 minutes, contact customer support with your transaction reference number.
• osb99 does not charge deposit fees, but your bank or e-wallet provider may impose their own fees.

4.2 Withdrawals

Withdrawal terms and conditions:

• Minimum withdrawal amount is Rp 50,000. Maximum withdrawal limits vary by VIP tier (Bronze: Rp 50,000,000 per transaction; Silver: Rp 100,000,000; Gold: unlimited).
• Withdrawals to bank accounts are typically processed within 1-4 hours during business hours (08:00-22:00 WIB, Monday-Sunday). E-wallet withdrawals are usually instant.
• All withdrawals require prior KYC verification. First-time withdrawals may take up to 24 hours for additional security checks.
• You must withdraw to an account registered in your own name. Third-party withdrawals are strictly prohibited.
• osb99 reserves the right to conduct additional verification for large withdrawals (over Rp 10,000,000) or if suspicious activity is detected.
• A minimum wagering requirement may apply before funds can be withdrawn. Typically, deposited funds must be wagered at least 1x (one time) to prevent money laundering.

4.3 Currency

All transactions on osb99 are conducted in Indonesian Rupiah (IDR). If you deposit using a foreign currency, it will be automatically converted to IDR at the prevailing exchange rate, and currency conversion fees may apply.

5. Bonuses and Promotions

5.1 General Bonus Terms

osb99 offers various bonuses and promotions, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses are subject to the following general terms unless otherwise specified:

• Bonuses are intended for recreational players only. Professional or advantage players may be excluded from bonus eligibility.
• Only one bonus can be active per player at a time unless explicitly stated otherwise.
• Bonuses must be claimed within the specified promotional period and expire if not used within the stated timeframe.
• osb99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Abuse of bonus offers (such as creating multiple accounts, coordinated betting, or low-risk betting strategies designed solely to clear wagering requirements) will result in bonus forfeiture and account closure.

5.2 Wagering Requirements

Most bonuses are subject to wagering requirements before winnings can be withdrawn. For example, a bonus with a 15x wagering requirement means you must place total wagers equal to 15 times the bonus amount. Wagering contributions vary by game type:

• Slots: 100% contribution (Rp 100 wagered = Rp 100 toward wagering requirement)
• Sports Betting: 100% contribution for bets with odds of 1.75 or higher; 50% for odds below 1.75
• Live Casino (Baccarat, Roulette, Blackjack): 10-20% contribution depending on the game
• Poker and Table Games: 10% contribution

You can view your current bonus balance, wagering progress, and remaining requirements in the "My Bonuses" section of your account dashboard.

5.3 Welcome Bonus

New players are eligible for a 100% first deposit match bonus up to Rp 20,000,000. Terms include:

• Minimum qualifying deposit: Rp 50,000
• Wagering requirement: 15x bonus amount
• Maximum bet allowed while bonus is active: Rp 500,000 per bet/spin
• Bonus expires 30 days after claim
• Cannot be combined with other welcome offers

6. Betting and Gaming Rules

6.1 Sports Betting

All sports bets placed on osb99 are subject to the following rules:

• Bet Acceptance: All bets are considered accepted only when confirmed in your betting slip and reflected in your account history. osb99 reserves the right to refuse or limit any bet at its discretion.
• Settlement: Bets are settled based on official results as determined by the governing sports body (e.g., FIFA for football, BWF for badminton, FIM for MotoGP). If an event is postponed, bets remain valid for 48 hours. If the event does not take place within 48 hours, bets are voided and stakes refunded.
• Live Betting: Odds during live (in-play) betting change rapidly based on match developments. You are responsible for confirming the odds before placing your bet. Bets placed after the outcome is already decided (late bets) will be voided.
• Voided Matches: If a match is abandoned, cancelled, or declared void, all bets are cancelled and stakes returned unless the market has already been determined (e.g., first goal scored before abandonment).

6.2 Casino and Slots

All casino games, including live dealer games and slot machines, are governed by the following:

• Random Number Generator (RNG): All slot games and virtual table games use certified RNG technology to ensure fair and random outcomes. RNG certification reports are available upon request.
• Live Casino: Live dealer games are streamed in real-time from professional studios. All game results are determined by physical cards, dice, or roulette wheels, with no digital manipulation.
• Disconnections: If you experience a disconnection during gameplay, your active bet remains valid and will be settled according to the outcome. You can review the result in your account history once reconnected.
• Game Malfunctions: In the rare event of a technical malfunction or software error, all affected bets and payouts are void. osb99 will refund stakes to affected players.

6.3 Settling Disputes

In the event of a dispute regarding a bet outcome, game result, or transaction, osb99's decision is final. All game results and transaction logs are recorded and can be reviewed by our compliance team. Players may request a review by contacting customer support within 30 days of the disputed event.

7. Prohibited Activities

The following activities are strictly prohibited on the osb99 platform and may result in immediate account closure, forfeiture of funds, and legal action:

• Underage Gambling: Any attempt by individuals under 21 years of age to register or gamble on osb99.
• Multiple Accounts: Creating or operating more than one account per person, household, or IP address.
• Fraudulent Activity: Using stolen credit cards, bank accounts, or identity documents; money laundering; or any form of financial fraud.
• Collusion and Cheating: Coordinating with other players to gain unfair advantages, exploiting software bugs, using bots or automated betting systems, or engaging in chip dumping in poker games.
• Bonus Abuse: Creating multiple accounts to claim bonuses repeatedly, using coordinated betting strategies to clear wagering requirements without risk, or any other abuse of promotional offers.
• Arbitrage Betting: Exploiting odds discrepancies between osb99 and other bookmakers to guarantee profits.
• Offensive Behavior: Harassment, threats, hate speech, or abusive language directed at osb99 staff, dealers, or other players in chat functions.

8. Limitation of Liability

8.1 Service Availability

While osb99 strives for 99.9% uptime, we do not guarantee uninterrupted access to the platform. Scheduled maintenance, server issues, DDoS attacks, internet outages, or force majeure events may temporarily disrupt service. osb99 is not liable for any losses incurred due to service unavailability.

8.2 Third-Party Providers

osb99 partners with third-party game providers (such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, and others) to deliver casino and slot content. We are not responsible for errors, malfunctions, or disputes arising from third-party games. All complaints regarding third-party games should be directed to osb99 customer support, who will liaise with the provider on your behalf.

8.3 Financial Losses

Gambling involves risk, and you may lose money. osb99 is not responsible for gambling losses, emotional distress, or financial hardship resulting from your use of the platform. You acknowledge that all bets are placed at your own risk and that osb99 does not guarantee winnings or profits. Please gamble responsibly and within your means. See our Responsible Gaming page for tools and resources.

8.4 User Content

Any content you post in chat rooms, forums, or other interactive areas of the platform is your sole responsibility. osb99 is not liable for user-generated content and reserves the right to remove any content that violates our community guidelines or applicable laws.

9. Dispute Resolution

9.1 Customer Support

If you have a complaint, dispute, or issue with osb99, please first contact our customer support team via live chat, WhatsApp, or email. Our agents are available 24/7 and will make every effort to resolve your issue promptly and fairly. Most disputes are resolved within 24-48 hours.

9.2 Escalation Process

If you are not satisfied with the initial response from customer support, you may request escalation to our management team. Please provide detailed information about your dispute, including account username, transaction IDs, screenshots, and any relevant documentation. Management reviews are typically completed within 5-7 business days.

9.3 Independent Adjudication

As a last resort, unresolved disputes may be referred to an independent third-party adjudication service. The decision of the adjudication service is binding on both parties. osb99 will cover the costs of adjudication unless the claim is found to be frivolous or vexatious.

10. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which osb99 is licensed. By using osb99, you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for resolution of any disputes arising from these Terms & Conditions or your use of the platform.

For Indonesian players, local gambling laws may apply. It is your responsibility to ensure that your use of osb99 complies with all applicable Indonesian laws and regulations. osb99 does not provide legal advice, and you should consult with a qualified legal professional if you have questions about the legality of online gambling in your jurisdiction.

11. Amendments to Terms

osb99 reserves the right to amend, modify, or update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date at the top of the document. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms.

We encourage you to review these Terms & Conditions periodically. For significant changes that materially affect your rights or obligations, we will provide notice via email or a prominent announcement on the website at least 7 days before the changes take effect.

12. Contact Information

If you have questions, concerns, or feedback regarding these Terms & Conditions or any aspect of the osb99 platform, please contact us:

• Email: [email protected] (monitored 24/7)
• Live Chat: Available 24/7 via the website
• WhatsApp: Available 24/7 (link provided in your account dashboard)

Our customer support team speaks fluent Bahasa Indonesia and English and is trained to handle all inquiries professionally and courteously. Average response time is under 3 minutes for live chat and under 2 hours for email.